222d Privacy Policy
Your privacy matters at 222d. This Privacy Policy explains in plain, formal English exactly what personal data we collect from players across Bangladesh, how we use and store it, who we may share it with, and how you can exercise your data rights at any time.
Privacy at a Glance
Six Core Privacy Commitments at 222d
These six principles summarise how 222d approaches player data. The full legal text follows in the sections below.
222d collects only the personal data that is strictly necessary to provide our services, verify your identity, process payments, and comply with applicable legal obligations. We do not collect data beyond what is needed for these defined purposes.
All data transmitted between your device and the 222d platform is protected by 256-bit SSL encryption. Sensitive financial data processed through bKash, Nagad, Rocket, and card networks is handled exclusively by certified payment processors and is never stored on 222d servers.
222d does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is shared only where required by law or strictly necessary to deliver the contracted services you have requested.
Registered players have the right to access, correct, and request deletion of their personal data held by 222d, subject to applicable legal retention requirements. All data rights requests can be submitted directly to our support team at [email protected].
222d retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Account data is retained for a defined period after account closure and deleted systematically thereafter in accordance with our internal data management policy.
222d uses cookies and similar tracking technologies solely to operate the platform, remember your session preferences, and analyse aggregate usage patterns. We do not use third-party advertising cookies. You may manage your cookie preferences through your browser settings at any time.
Your privacy is a priority at 222d. This Privacy Policy describes how 222d ("we", "us", "our") collects, uses, stores, and protects the personal data of players ("you", "your") who access or use the 222d platform at https://222d.io. By registering or continuing to use 222d, you acknowledge that you have read and understood this Privacy Policy.
Introduction
This Privacy Policy applies to all personal data collected by 222d in connection with your use of the 222d website, mobile-compatible interface, customer support channels, and any associated services or promotional communications. It should be read alongside the 222d Terms and Conditions, which govern your overall use of the platform.
222d is committed to handling your personal data responsibly and in accordance with internationally recognised data protection principles. These principles include lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, and integrity and confidentiality.
If you have any questions about how your data is processed, or if you wish to exercise any of your data rights described in this policy, please contact us at [email protected]. We aim to respond to all data-related enquiries within 30 calendar days of receipt.
Data We Collect
222d collects personal data through several channels, including the registration process, ongoing account activity, payment transactions, customer support interactions, and automated technical systems. The categories of data we collect are described in the table below.
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID number, passport number | Registration, KYC verification |
| Contact Data | Email address, mobile phone number, city of residence (e.g., Dhaka, Chittagong, Sylhet) | Registration, account updates |
| Financial Data | bKash/Nagad/Rocket mobile wallet numbers, bank account details, transaction history | Deposit and withdrawal requests |
| Technical Data | IP address, browser type, device type, operating system, session timestamps | Automated on page load and login |
| Usage Data | Games played, bet amounts, session duration, pages visited, features used | Automated during platform use |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Verification Documents | Scanned NID, passport copy, proof of payment method ownership | KYC and withdrawal verification |
222d does not knowingly collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is contained in standard government-issued identity documents submitted during KYC verification.
How We Use Your Data
222d uses the personal data we collect for the following specific, defined purposes:
- Account Creation and Management: To create and maintain your 222d player account, verify your identity, and administer your profile and preferences.
- Service Delivery: To process bets, facilitate casino game play, manage deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks, and deliver all contracted platform services.
- Identity and Age Verification: To confirm that you meet the minimum age requirement of 21 years and to satisfy our Know Your Customer (KYC) obligations.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, money laundering, multi-accounting, bonus abuse, and other prohibited conduct outlined in our Terms and Conditions.
- Legal Compliance: To comply with applicable legal obligations, including responding to lawful requests from regulatory or law enforcement authorities.
- Customer Support: To respond to your enquiries, resolve disputes, and process complaints through our support channels.
- Responsible Gaming: To monitor gameplay patterns that may indicate problem gambling behaviour and to administer any self-exclusion, deposit limit, or cooling-off periods you have requested.
- Platform Improvement: To analyse aggregate usage data to improve the 222d platform, optimise game performance, and develop new features for our players.
- Communications: To send you transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts. Where you have provided consent, to send you information about promotions and offers relevant to your account.
222d will not use your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent or as otherwise required by law.
Legal Basis for Processing
222d processes personal data on the following legal grounds depending on the nature of the processing activity:
- Contractual Necessity: Processing that is required to fulfil the contract between you and 222d — for example, processing your deposits, running games, and paying out winnings.
- Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and responses to lawful authority requests.
- Legitimate Interests: Processing carried out for the legitimate interests of 222d, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your data protection rights.
- Consent: Where 222d relies on your consent as the legal basis for processing — for example, to send you promotional communications — you retain the right to withdraw that consent at any time by contacting [email protected] or updating your account communication preferences.
Sharing Your Data
222d does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients only where necessary and under appropriate safeguards:
- Payment Processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, City Bank, and Islami Bank — to process your deposits and withdrawals securely. These processors receive only the financial data necessary to complete the transaction.
- Game Providers: Third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited technical session data necessary to deliver their games to you within the 222d platform. These providers operate under contractual obligations to protect your data.
- Identity Verification Services: Third-party KYC and AML screening providers engaged by 222d to assist with identity verification and fraud prevention.
- Legal and Regulatory Authorities: Where required by applicable law, court order, or regulatory direction, 222d may disclose your data to government bodies, law enforcement agencies, or other competent authorities.
- Professional Advisers: Lawyers, auditors, and accountants engaged by 222d in the course of their professional services, who are bound by confidentiality obligations.
Important: Any third party receiving your personal data from 222d is required under contract to process it only for the specified purpose, to maintain appropriate security measures, and to refrain from using it for their own independent commercial purposes.
Cookies & Tracking Technologies
222d uses cookies and similar technologies (such as local storage and session tokens) to operate the platform and improve your experience. The types of cookies we use are as follows:
- Strictly Necessary Cookies: These are essential for the platform to function. They enable you to remain logged in to your account, navigate between pages, and complete transactions. These cookies cannot be disabled without impairing platform functionality.
- Session Cookies: Temporary cookies that store your preferences and game state within a single browsing session. These are deleted automatically when you close your browser.
- Analytics Cookies: Aggregate, anonymised cookies used to understand how players interact with 222d pages. This data helps us improve platform layout, game discoverability, and overall performance. No individual player is identified through analytics data.
- Security Cookies: Used to support fraud detection systems and to protect your account from unauthorised access attempts.
222d does not use third-party advertising cookies, retargeting pixels, or behavioural profiling technologies for commercial advertising purposes. You may configure your browser to refuse some or all cookies; however, please note that disabling strictly necessary cookies will affect your ability to use the 222d platform normally.
Data Retention
222d retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
- Active Account Data: Retained for the full duration of your account's active status plus a minimum of five (5) years following account closure, to meet anti-money laundering and financial record-keeping requirements.
- Transaction Records: Financial transaction histories are retained for a minimum of seven (7) years in accordance with standard financial record-keeping practice.
- KYC and Verification Documents: Retained for a minimum of five (5) years following the completion of the verification process or account closure, whichever is later.
- Support Communications: Customer support correspondence is retained for three (3) years following the closure of a support case.
- Technical and Usage Data: Aggregate and anonymised usage data may be retained indefinitely for platform improvement purposes. Data that can identify an individual is deleted within 12 months of collection unless a longer retention period applies.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 222d's internal data management procedures.
Security Measures
222d implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and the 222d platform;
- Encrypted storage of all sensitive account and financial data at rest;
- Access controls limiting staff access to personal data on a strict need-to-know basis;
- Regular security audits and vulnerability assessments of our platform infrastructure;
- Multi-factor authentication options for player accounts;
- Fraud detection and IP monitoring systems operating in real time;
- Incident response procedures to contain and report any personal data breach without undue delay.
While 222d employs industry-standard security practices, no digital platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, 222d will notify affected players in accordance with applicable notification requirements.
If you suspect any unauthorised access to your 222d account, please contact us immediately at [email protected]. Do not share your password with any third party, including anyone claiming to represent 222d support.
Your Rights
As a player whose personal data is processed by 222d, you have the following rights with respect to your data:
- Right of Access: You may request a copy of the personal data we hold about you at any time.
- Right to Rectification: You may request the correction of inaccurate or incomplete personal data held in your 222d account.
- Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any legal retention obligations that may require us to retain it.
- Right to Restriction: You may request that 222d restrict the processing of your personal data in certain circumstances, for example while a dispute about the accuracy of your data is being resolved.
- Right to Object: Where 222d processes your data on the basis of legitimate interests, you have the right to object to that processing. We will assess your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
- Right to Data Portability: You may request a copy of the personal data you have provided to 222d in a structured, machine-readable format, where technically feasible.
To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request". We will respond within 30 calendar days. We may need to verify your identity before processing your request to prevent unauthorised disclosure of another person's data.
Children & Minors
The 222d platform is strictly intended for adults aged 21 years and above. 222d does not knowingly collect, process, or store personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the minimum age, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered on the 222d platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action. 222d takes its obligations regarding the protection of minors very seriously and will cooperate fully with any lawful request in this regard.
Third-Party Links
The 222d platform may contain references to third-party game studios, payment providers, and technology partners. While these entities are contractually bound to handle your data responsibly when acting on 222d's behalf, this Privacy Policy does not extend to any independently operated third-party websites or services that are not under 222d's direct control.
222d is not responsible for the privacy practices of third-party providers operating their own platforms. Players who interact directly with third-party sites outside of the 222d environment should review the applicable privacy policies of those independent operators.
Policy Updates
222d reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When we make material changes, we will update the Effective Date shown at the top of this page and, where appropriate, notify registered players via email or an on-platform notification.
We encourage you to review this Privacy Policy periodically to stay informed about how 222d protects your personal data. Your continued use of the platform after the publication of an updated Privacy Policy constitutes your acknowledgement of the changes.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 222d, please reach out using the following contact details:
Data Enquiries Email: [email protected]
Subject Line: Privacy Policy Enquiry / Data Rights Request
Response Time: Within 30 calendar days
Support Available: 24 hours a day, 7 days a week
Platform: https://222d.io
222d is committed to resolving all privacy-related concerns promptly and transparently. If you are not satisfied with our response to a data enquiry, you retain the right to escalate your concern to an appropriate data protection authority.
Continue Exploring
Your Data is Safe at 222d
Now that you understand how 222d protects your privacy, explore our full game library, review our Terms & Conditions, or access your account securely through 222d Login.
21+ only. Gamble responsibly.